In order to best assist you, we are now utilizing a web form ticket submission process for Age of Empires III. Thank you for contacting Age of Empires Support. I don't even have an ESO account? Nor is my Product ID tied to any accounts? I don't quite even understand what it means, nor do I know how to fix this. I guess this might work but You won't be able to play online once the other user activates the key on ESO (online aoe3). (2) Whenever I try to create a new ESO account (which can only be done from within the game?), I get an '101 error' - This CD Key cannot be used to create any further accounts. Usually the key is generated by steam and is usable only for that but I guess this time it's a 1on1 port of the complete collection DVD, which had only one key for all games. Click on Library in the lower left hand corner of the Store. Whenever I try to play an online match, I am asked for ESO account information - which is where my problem begins:Īlso, when I use the online tool to do a username lookup on my PID, it returns 'no username is associated with this Product ID.' Make sure you are signed in with the account that owns Age of Empires III: Definitive Edition. Yesterday I bought 'Age of Empires III: Complete Collection' off of steam.